Confectionery & Cake Café Services
By accessing and using our confectionery café services, ordering our cakes, pastries, or utilizing our facilities, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our establishment. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
As a patron of our confectionery café, you agree to:
Our confectionery services are subject to certain limitations and conditions. Custom cake orders require advance notice, typically 24-48 hours depending on complexity. We reserve the right to refuse service or modify orders based on ingredient availability, seasonal constraints, or production capacity. Operating hours may vary during holidays or special events, and we may temporarily suspend services for maintenance, renovations, or unforeseen circumstances.
Important: All food items are prepared in facilities that may process nuts, dairy, gluten, and other common allergens. While we take precautions, we cannot guarantee complete allergen-free preparation.
All original cake designs, recipes, decorative techniques, branding elements, logos, and creative presentations developed by our confectionery are protected by intellectual property laws. You may not reproduce, distribute, or commercially use our proprietary designs, recipes, or branding materials without explicit written permission. Photography of our products for personal use is permitted, but commercial use of such images requires prior authorization.
Payment is due at the time of service for walk-in purchases. Custom orders require a deposit, with full payment due upon pickup or delivery. Cancellations for custom orders must be made at least 24 hours in advance to receive a full refund. Orders cancelled with less than 24 hours notice may be subject to a cancellation fee. We accept various payment methods, and all transactions are processed securely.
Our liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service or product in question. We maintain appropriate insurance coverage but cannot be held liable for damages beyond our reasonable control, including but not limited to allergic reactions when proper allergen information was not disclosed, or personal injuries not resulting from our negligence.
We collect and process personal information in accordance with applicable privacy laws. Customer information is used solely for order fulfillment, service improvement, and legitimate business purposes. We do not sell or share personal data with third parties except as necessary for payment processing or legal compliance. Customers have the right to request access to, correction of, or deletion of their personal information.
Any disputes arising from these terms or our services shall first be addressed through good faith negotiation. If resolution cannot be achieved through direct communication, disputes will be resolved through binding arbitration in accordance with local arbitration rules. The prevailing party in any legal proceeding shall be entitled to reasonable attorney fees and costs. These terms are governed by local jurisdiction laws.
We reserve the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted prominently and take effect immediately upon posting. Continued use of our services after modifications constitutes acceptance of the revised terms. We encourage customers to review these terms periodically to stay informed of any changes.
These Terms and Conditions are effective immediately and remain in force until modified or superseded.